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Reviews

8.6 Review Score
Score Breakdown
Cleanliness
8.8
Comfort
8.6
Property Location
9.3
Facilities
8.3
Staff
8.8
Value
7.9
Reviews
    Ronald
    us
    7.9
    February 13, 2018
    Excellent location to train station.
    Excellent location to train station. Access to underground.
    Ius K
    id
    10
    January 30, 2018
    There are no comments available for this review.
    kookieS
    th
    8.3
    January 14, 2018
    Very convenient location.
    A bathroom is a bit old and the toilet has to flush twice which is so not eco friendly😔
    Location
    Aamna
    ae
    10
    January 3, 2018
    There are no comments available for this review.
    sg
    10
    December 31, 2017
    There are no comments available for this review.
    Man Kit
    hk
    7.1
    December 27, 2017
    There are no comments available for this review.
    Lim
    id
    7.9
    November 24, 2017
    Early winter in Sapporo so romantic
    Room a bit small
    Excellent location, connected by tunnels
    Surachai
    th
    9.2
    November 6, 2017
    There are no comments available for this review.
    Kathleen
    us
    5.4
    October 30, 2017
    Ok
    Bathroom was smelly. Moldy bath tub and grout.
    Location
    us
    10
    October 15, 2017
    We've stayed here twice and have enjoyed our stays.
    It would be nice to have a ramp going up and down the stairs in the underground tunnel for elderly people, especially if hauling luggage.
    The staff is very friendly and helpful. The location is excellent with under access to the train station. The breakfast buffet is wonderful with made to order omelets, and both Japanese and Western selections.
    th
    6.7
    September 30, 2017
    There are no comments available for this review.
    jimblewix
    gb
    8.8
    August 22, 2017
    Good quality hotel, very central, great breakfast.
    At 7:20am I was surprised to be at the back of a queue of 40 people for breakfast. The breakfast room clearly isn't big enough for the size of hotel. (However, once you get in, breakfast is excellent and the staff don't rush you at all.) Despite having fancy electrically-operated blinds, I was woken early by light streaming in through the corner of the window round the edge of the blind, which didn't quite meet the wall. Having well-fitting blinds is much more important than having them electrically operated! There is direct subway access to the station - but it includes lots and lots of steps to go down and up, which should be signposted before you go down there! It's really much easier just to cross the road to the south entrance of Sapporo station.
    Great room, on the "exclusive white floor". Lots of space and very quiet, because instead of having a door directly onto the corridor, each room has an entranceway with a second door into the corridor. Big bathroom too.
    JenLim
    jp
    6.7
    August 21, 2017
    If you don't mind old hotels...
    So old! I did not expect the place to be so dated for the price we paid. If I had known I would have booked at an equally old hotel in the same area for a much lower price.
    Great location near the main entrance of Sapporo Station. Close to shopping and tourist areas! Staff is nice and accommodating.
    Wirote
    th
    9.6
    July 19, 2017
    Good location and convenience
    Sandy
    us
    10
    June 27, 2017
    Excellent location & friendly staff @ the hotel
    Not applicable
    Excellent location. Close to Sapporo station
    Neville
    au
    8.8
    May 7, 2017
    A hot night in a cold city. Comfortable and convenient but please fix the a/c.
    It was a bit tricky at first finding the hotel desk on the 1st floor. It was hard to adjust the room temperature down to a cooler level. Sleeping under the doona supplied was far too hot.
    The room was a little small for a big Aussie bloke. Having the suitcase stowed on the floor because there was no space was a pain. The proximity to Sapporo Station was a big plus.
    Peter
    nz
    9.2
    April 21, 2017
    The breakfast is very good with good selection Will visit again
    StanSiao
    tw
    7.1
    March 13, 2017
    Small bed but great location
    Do not have enough English speaking staff. Rooms are small with tiny twin beds. Cannot get a king sized bed even if willing to pay up.
    Location, location and location! The hotel is connected to the Sapporo train station with an underground path. Pretty much everything is within walking distance from the hotel.
    Brendan
    au
    10
    February 2, 2017
    Amazing Blanc designed room (18th floor)
    Nothing - 5 star at its finest
    Service was second to none - Shown up to room, taking all luggage. Shown around the room, what everything did, remotes for window curtains etc. Amazing hotel if you get the 18th floor!
    Carmen
    hk
    6.2
    December 28, 2016
    Poor bell service ! Unwilling to help !
    Very poor bell service. They cannot even get a taxi for you. They simply just say no to everything. The bell counter is on the ground floor away from the check in lobby so the managers cannot see how bad their own service is!
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